OSF HealthCare Holy Family Medical Center, a committed healthcare provider in Monmouth, Illinois, is proud to announce that it has been awarded a prestigious five-star rating by the National Rural Rating System (NRRS), a program recognizing excellence in rural healthcare.
This esteemed designation is a testament to the dedication of OSF Holy Family to delivering high-quality care and exceptional patient experiences. The NRRS evaluates hospitals based on rigorous standards, including patient satisfaction, quality of care, and overall hospital performance.
“I am incredibly proud that OSF Holy Family Medical Center has achieved the prestigious NRRS 5-Star rating,” said Lisa DeKezel, president of OSF Holy Family. “This accomplishment is a testament to the unwavering dedication and hard work of our entire team. Every day, our Mission Partners go above and beyond to uphold our commitment to providing exceptional care to our patients and the rural communities we serve.”
The five-star rating reflects the ongoing commitment to OSF Holy Family to meet the rural community it serves. This recognition highlights the hospital's success in providing outstanding medical services, despite the challenges often faced by rural healthcare facilities.
“This award reflects their steadfast commitment, dedication, expertise, and the compassionate care they deliver to the community day in and day out,” said Brock Slabach, COO of the National Rural Rating System. “In rural settings, where healthcare challenges can be both unique and complex, reaching this level of excellence showcases not only their clinical skills but also their profound bond with the community. This recognition reinforces the role of rural healthcare as a shining beacon of health, hope, and healing.”
OSF Holy Family extends its heartfelt thanks to its dedicated team of healthcare professionals, whose tireless efforts and unwavering commitment to patient care have made this achievement possible.
The 5-Star Rating System ranks rural and critical access hospitals – with five stars being the top ranking and one star being the lowest. The Star Ratings are like the CMS Stars, which allow hospitals/clinics to promote their success and are used as high-quality recognitions. Most small and rural hospitals (60%) do not qualify because of low number of qualifying inpatients for the CMS Rankings but are held to the same high patient satisfaction criteria. This program recognizes the hard work and dedication rural and critical access hospitals provide across the country. The rankings will include overnight hospital stays (HCAHPS) and are based on data collected by certified CMS patient satisfaction vendors. For more information visit FiveStarRatings.org.