OSF HealthCare is proud to recognize Luke McLachlan, RN, with the DAISY Award for Extraordinary Nurses for his outstanding compassion and dedication to patients and families served through OSF HealthCare Ottawa Hospice.
Luke was nominated by the family of a new hospice patient who was experiencing severe pain, agitation and confusion. Despite the family’s efforts, their mother would not take her medication and was becoming increasingly distressed.
“Luke came to the house, listened to our concerns and gently spoke with my mother until she calmed. She trusted him enough to take the pain and anxiety medication we could not get her to accept. He stayed with her, helped her settle, obtained needed samples, coordinated with the physician and arranged treatment for a UTI.
He also took time to reassure my father, who has dementia, helping him feel at ease during a difficult moment. Thanks to Luke, my mom was finally able to rest comfortably and our family felt supported and informed. His patience, kindness and sense of humor meant the world to us. He went above and beyond and is truly an asset to OSF.”
The DAISY Award honors nurses whose care makes an exceptional impact. Luke’s calm presence and heartfelt approach reflect the Mission of OSF HealthCare and the spirit of hospice nursing.
To nominate a caregiver for a DAISY or Sunflower Award, visit: https://www.osfhealthcarefoundation.org/gratefulpatient/.